TechLogs Online's
Privacy Policy

Revision 1.1 - Effective immediately.
Last edited - 18/04/2020

TechLogs Online operates the website at and it's associated subdomains. This page informs you of the policies that TechLogs Online follows regarding the collection, use and disclosure of personal data. By using TechLogs Online on any platform - be it in a web browser, TechLogs' mobile app or by any other means, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service.

The following terminology applies to these terms of service:
  • “client”, “user”, “you” and “your”:
    refers to you, the person who may user this website in compliance with the terms set in this document.
  • “TechLogs”, “Ourselves”, “We”, “Our” and “Us”:
    refers to TechLogs Online and it's staff.
  • “Our platform”:
    refers to our software, user interface and any applications we produce that allow you to access it.
  • “3rd party”:
    refers to organizations or businesses that are completely external to TechLogs Online.

What does TechLogs Online Do?

TechLogs Online is a web app designed to allow for easy record-keeping. It allows users, provided that they have full consent to do so, to keep detailed and accurate logs of every service they do, with the aim of increasing the fluidity of their work.

TechLogs account holders, will be able to access the information you send them through our service. Almost all of the information stored using TechLogs in this way is encrypted, and securely stored on our servers. We feel that we should point out though, that although TechLogs will never share your personal information, it's important to remember that the account holder that you are dealing with does have access to it, and so it may be spread or leaked through them, or insecurities to do with the way that they operate that are outside of TechLogs' control.

Because of this, as a user of one of these repair technician's/organisations, please make sure that they are trustworthy before opting to share your information with them. As a technician using Techlogs Online, make sure that you respect the needs of your customers and only record their information using our service if you have that customer's full consent to do so.

TechLogs Online will not be held responsible for any damages caused by failure to acquire consent from any individual whos personal information is stored using our service.

What personal data do we collect?

We collect several different types of data which are necessary for TechLogs to function. We DO NOT SHARE your data with any third party. Our service allows for the storage of many people's information, which may be used to contact or identify them personally: e.g. "personal data". This can include, but is not limited to a person's:

  • Name
  • Email address
  • Phone Number(s)
  • Postal Address
  • Photographs
  • General Logbook Contents*

*Technicians that have an account with us are free to create logbooks and add information to those logbooks. These logbooks will normally be about services that they provide for their customers, but can contain any any written words and/or photographs they wish to use.

Usage Data, Tracking and Cookies

We may also collect information that the device you are using to view our service, sends while you are using TechLogs. This is referred to as: "Usage Data".

This can include, but is not limited to:
  • Your IP address (Internet Protocol Address)
  • Your browser information, e.g. type, version, features
  • Visited pages within our service
  • Date and time of your visit
  • Mobile operating system

We use cookies and similar tracking technologies to track the activity on our Service and retain certain information.

Cookies are files containing small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device for that browser to use again in the future. Tracking technologies also used, are beacons, tags, and scripts to allow us to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service, or they may not function as expected.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.
Use of Data

TechLogs Online uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

TechLogs Online will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data and Legal Requirements

TechLogs Online may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of TechLogs Online
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

Using the best encryption technology that is commercially acceptable, we always do our best to improve the security of any data that is stored using our service, but of course, TechLogs Online is still an online service and so there is always the possibility that it can fall victim to hacking and/or other unexpected failures not listed here, potentially leading to accidental data loss or leaked information. This is partly why it is so important that you have a person's consent before storing their personal data using TechLogs Online.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Users Under The Age Of 18

Our Service does not address anyone under the age of 18.

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, and notify you using email and/or a prominent notice on our Service.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us by email, at:
By using this website you agree to the use of cookies. For more information about this, please refer to the documentation below - in particular, our privacy policy and terms of service.
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